Skip to main content

IPSEN CARES® patient support program For your unique treatment journey with Somatuline® Autogel®


The program offers an array of services to assist you along your treatment journey.

  • Reimbursement specialists

    Assist you with:

    • Investigating financial access options
    • Submitting applications for drug coverage
  • Registered Nurse case managers

    • Provide treatment education and support
    • Coordinate your injection schedules in a clinic or in your home
  • At-home medication delivery

    • Optional home delivery of medication
    • In depth product counselling by a certified pharmacist if dispensed through the program
  • Injection support

    Support is provided for:

    • At-home injections by:
      • A Registered Nurse
      • Yourself*
      • A trained caregiver* OR
    • Injections at clinic by a Registered Nurse
  • At-home injection training

    • Injection training for you or your caregiver will be provided by IPSEN CARES® Registered Nurses if you wish to self-administer
  • Call centre service

    • Offers ongoing support for you and your healthcare provider team
    • All inquiries will be responded to within 1 business day
    • Contact us at: 1-855-215-2288 (Option 1)
  • IPSEN CARES® welcome kit

    • Includes materials to support your treatment journey
  • *All required training will be provided by IPSEN CARES® Registered Nurses

How to enrol into IPSEN CARES®?

  1. After being prescribed Somatuline® Autogel®, talk to your health care team about enrolling into IPSEN CARES®.

  2. If you are eligible, you will receive a call from IPSEN CARES® confirming your enrolment into the program and offering additional information on services provided.

  3. You will have ongoing access to the services outlined above.

To learn more about the benefits visit

Or Contact Us:

Ipsen Medical Information

To request Medical Information, report an Adverse Event or Product Quality Complaint for Ipsen Canada’s products, please contact Ipsen Canada Medical Information at: