A comprehensive patient support program
Ipsen Biopharmaceuticals Canada Inc. is proud to present IPSEN CARES, our IPSEN Coverage, Access, Reimbursement & Education Support program. The goal of IPSEN CARES is to simplify interactions between you, your insurance company and your doctor’s office. With a wide range of valuable services, IPSEN CARES helps support your treatment process every step of the way.
IPSEN CARES representatives are available from 8:00 AM to 8:00 PM ET (5:00 AM to 5:00 PM PT) Monday through Friday. For more information please call 1.855.215.2288
Access of Services
IPSEN CARES helps you gain access to the prescribed medications that are important to your care and all related services, lessening the burden and stress of finding resources on your own.
With IPSEN CARES, you receive support from a professional health care support team comprised of a Nurse Case Manager, Reimbursement Specialists and Field Nurses who can help:
The team can help:
- Navigate reimbursement and provide financial assistance for eligible patients
- Co-ordinate injection training in the clinic or at home for patients and/or caregivers
- Avoid delays or interruptions to therapy
IPSEN CARES provides services on your behalf when you enroll and consent to the program.
Continuity of Care
IPSEN CARES serves as a centralized point of contact between you, your doctor’s office, your insurance company and your specialty pharmacy (when appropriate). IPSEN CARES interacts with these different parties to get you started on therapy and to offer ongoing support throughout the treatment process.
Enrolling in IPSEN CARES
Enrolment in IPSEN CARES is done by your Health Care Professional when you and your Health Care Professional decide an IPSEN product is right for you.